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Customer Communications

Our customer communications team integrate leading-edge technology and unparalleled expertise to transform the way brands communicate with their customers, delivering cost and carbon efficiency and enhanced customer experience.

Customer communications Products and Services

We help to simplify the complexity of today's communications landscape for our clients, delivering a brilliant customer experience at every stage

Paragon employee holding some transactional communications

Transactional Communications

We are market-leading transactional customer communications provider for the UK best known financial services, utilities and telecom brands.
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Regulatory Communications

Compliant, secure and effective regulatory communications in a variety of formats via the channels your customer prefer to perfect their customer communications.
marketing communications with Paragon

Marketing Communications

We deliver marketing customer communications for some of the world’s biggest brands, providing brilliant customer experiences, fresh ideas and messaging that resonates.
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Hybrid Mail

Paragon Hybrid Mail offers multi-channel document delivery that enables you to connect with your customers and staff via print, SMS, email or other digital channels enhancing your customer communication.
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Postal Optimisation

Paragon’s postal optimisation solution helps you reduce spend and improves your customer communications.
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Archiving

We reduce the complexity of digital archiving, enable digital transformation, improving your customer communication and bring maximum returns on your investment.
Oneplatform cta

Our Customer Communications solutions are underpinned by Paragon's OnePlatform technology.

To find out more about OnePlatform:

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Case studies