Business Services transformed
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Paragon combines leading-edge technology and exceptional people to deliver innovative business services that help our clients grow and be more efficient.
Paragon at a glance
What We Do
We provide business services that drive growth, enhance customer engagement and improve efficiency.
As our clients grow and evolve, so do we. We are constantly looking to diversify our business so we are where our clients need us, operating in growing markets and becoming a leader across sectors and industries.
Who We Are
Paragon combines global reach with local expertise. Our business comprises 165 locations across 26 countries, enabling us to support our clients wherever they are. We are structured into five specialist business lines that are grouped to deliver business growth and business efficiency for our clients.
Our People
It is our people who deliver success for Paragon. We have created a global network of experts who bring innovation, ESG leadership and operational transformation to every client relationship. Their diverse skills, experience and personalities give us a unique set of capabilities that are highly valued by our clients.
Our worldwide team comprises over 7,500 people, helping clients to achieve their growth ambitions and face their operational challenges head-on.
Meet our Leadership Team
The Paragon Group leadership team is dedicated to continuing our growth trajectory.
Jeremy Walters
Chief Executive Officer
Jeremy joined the business in 2004, and through his success in a diverse range of commercial roles he was made CEO for Paragon's UK, Ireland & Luxembourg region in 2017. In December 2022, he became CEO of Paragon Group, leading all our regions and business lines.
Jeremy leads from the front, with his deeply ingrained customer-first ethos and highly effective people skills delivering a powerful strategic and cultural alignment to growth. Having skilfully built an effective leadership team, he is focused on driving our strategy into new markets and territories as his beliefs in innovation and high performance are shared in every part of Paragon.
Martin Edstrom
Chief Finance Officer
Martin joined the business in 2022 from Royal Mail where he led the Corporate Finance function. He has over 20 years' experience in corporate finance, strategy and M&A.
Martin is fuelling Paragon's growth strategy through effective fundraising, investment and financial planning, aligning with investors that share our vision. He oversees a diverse range of strategic functions, including the execution of our ESG strategy and leading our financial governance approach. Martin is an experienced figure in the leadership team, helping colleagues to think differently about the business and drive effective change to continue Paragon's evolution.
Clem Garvey
Chief Operating Officer
Clem became CEO of our sister company, Paragon ID (PID), in 2018, having previously held senior roles at Ricoh France and Neopost. At PID he delivered a period of strong performance, before becoming COO of Paragon in May 2024.
He has responsibility for operations across all our business lines and regions, providing leadership and direction to ensure the company's vision is carried out. In his current role he brings a razor-sharp focus on strategy and exceptional levels of energy, discipline and entrepreneurial flair to our operational execution. His strong analytical, communication and leadership skills enforce a positive and rigorous culture and enhanced trust from all our stakeholders, as the business continues to grow sustainably.
Our Latest News
Paragon Acquires German Customer Communications Hub from Computershare, Boosting its Global Multi-Site Strategy
Paragon, a leading global business services provider specialising in services that deliver growth and efficiency for its clients, today announces its acquisition of Computershare Communication Services GmbH.
2025 CFO trends: soft skills, AI and macroeconomic shifts
Martin Edstrom Paragon's CTO discusses his plans for 2025 and how CFOs must double down on scenario planning and incorporate flexibility into their budgets.
Autumn budget 2024: what it means for British business
Martin Edstrom Paragons CFO discusses how the latest budget may impact financial strategies and operational efficiency for UK.
Paragon acquires Communisis Brand Deployment
Paragon acquires the Communisis Brand Deployment business and certain assets of its Customer Experience business.
