OnePlatform

Subtitle: A complete, fully integrated suite of communication solutions supported by an expert team.
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Benefits

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Enhanced Reporting & MI
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Process monitoring
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Realtime integration

Reliable system to manage all your customer communications from the same platform

How does it work?

By empowering companies to centralise communications, Paragon helps you to speak to your customers anywhere, anytime, via any channel and in any language. You can manage key customer documents and drive efficiencies, and we’ll provide the tools you need to create and deliver excellent end-to-end communications to your customers. 

The on-demand service integrates seamlessly into your current systems, delivering increased speed to market and the highest levels of security for your data. Scalable and not bound by capacity, it will grow with the needs of your business and enable you to deliver a brilliant multi-channel experience to your customers globally.

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Multi-channel delivery
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Deliver personalised communications across multiple physical and digital channels, at any time and in any language.

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Centralised Control
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Centralise the management of your inbound and outbound customer interactions with complete control of brand, content and compliance.

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Full Transparency
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With a single view of communications, localised departments and regions can react in real time and adapt to changing market conditions.

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Simple implementation
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​An easy-to-implement package, with minimal IT development and restructuring.

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Consolidated systems
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A single point of access, integrated with legacy technologies to accelerate digital transformation and increase carbon efficiencies.