Paragon Acquires German Customer Communications Hub from Computershare, Boosting its Global Multi-Site Strategy

Paragon, a leading global business services provider specialising in services that deliver growth and efficiency for its clients, today announces its acquisition of Computershare Communication Services GmbH (CCS Germany), a Munich-based multi-channel customer communications provider. CCS Germany produces 250 million printed pages and 40 million physical packs each year using leading-edge production technology. 

Jeremy Walters, CEO of Paragon, said: “This deal is well aligned to our strategy, and we look forward to exploring global and local opportunities in Munich for faster, more sustainable services for our clients.”

Businesses worldwide are continuously adapting to evolving customer expectations and increasing demand for sustainability. Paragon's acquisition of CCS Germany meets these demands with localised production in Munich enabling the optimisation of postal services to reduce costs and carbon emissions.

CCS Germany supports companies across the financial services and other sectors and plays a key role in helping them to meet their regulatory customer communication requirements. The high-security facility is certified to ISO 27001 and 9001 standards and has a strong data security and risk management culture. “This aligns perfectly with Paragon’s commitment to achieving the highest standards of risk management, sustainability and information security.” says Thomas Simon, CEO of Paragon’s DACH & CEE region. 

The acquisition is subject to customary closing conditions and is expected to complete in the second quarter of 2025.